Privacy Policy
Last Updated: 28 August 2026
At Onestorebd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Us
Onestorebd is an online smart gadget store offering products including:
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Smartphones
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Earphones
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Headphones
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Laptops
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Computer Mouse
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Smart Accessories
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Electronic Gadgets and Accessories
Our goal is to provide a safe, secure, and reliable shopping experience for our customers.
2. Information We Collect
A. Information You Provide
When placing an order, creating an account, or contacting us, we may collect:
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Full Name
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Phone Number
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Email Address
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Billing Address
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Shipping Address
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Order Information
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Customer Support Messages
B. Information Collected Automatically
When you browse our website, we may automatically collect:
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IP Address
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Browser Type
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Device Information
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Operating System
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Pages Visited
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Time Spent on the Website
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Referral Sources
C. Payment Information
Online payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, mobile banking PIN, or sensitive payment credentials on our servers.
3. How We Use Your Information
We use your information to:
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Process and deliver orders
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Verify transactions
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Provide customer support
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Send order confirmations and updates
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Improve website performance and user experience
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Prevent fraud and unauthorized activities
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Comply with legal and regulatory obligations
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Inform you about promotions, discounts, and new products (with your consent)
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
Delivery Partners
For product delivery and shipment tracking.
Payment Service Providers
To process online payments securely.
Service Providers
Website hosting, analytics, security, and technical support providers.
Legal Authorities
When required by applicable law, court order, or government authority.
All service providers are required to protect your information and use it only for authorized purposes.
5. Data Retention
We retain personal information only for as long as necessary to:
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Complete transactions
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Provide customer service
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Meet legal and accounting requirements
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Resolve disputes
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Enforce our policies
When information is no longer required, it is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember user preferences
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Improve website functionality
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Analyze traffic and visitor behavior
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Enhance shopping experience
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Deliver relevant promotions and advertisements
You may disable cookies through your browser settings; however, certain website features may not function properly.
7. Data Security
We implement reasonable security measures to protect your information, including:
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SSL Encryption
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Secure Hosting Environment
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Restricted Data Access
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Firewall Protection
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Regular Security Monitoring
While we strive to protect your data, no internet transmission method is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Update your account details
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Delete your personal data (subject to legal obligations)
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Unsubscribe from marketing communications
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those external websites.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Onestorebd
đ§ Email: contact@onestorebd.com
đ Phone: 01932-581199
đĸ Address: Rampura, Dhaka, Bangladesh
12. Changes to This Privacy Policy
Onestorebd reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately after being posted on this page. We encourage users to review this policy periodically.
Legal Compliance
This Privacy Policy is prepared in accordance with applicable laws and regulations of Bangladesh, including:
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Consumer Rights Protection Act, 2009
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ICT Act, 2006
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Digital Security Act, 2018
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Bangladesh e-Commerce Guidelines, 2021
By using our website, you acknowledge and agree to the terms of this Privacy Policy.