Terms and Conditions
**Last Updated: 28 August 2026**
Welcome to **Onestorebd** (the “Website”), operated by Onestorebd (“we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.
Please read these Terms carefully before using our website or purchasing any products.
If you do not agree with any part of these Terms, please do not use our website or services.
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## 1. Definitions
* **Customer/User/You:** Any individual or entity visiting, using, or purchasing from Onestorebd.
* **Products:** All electronic devices, smart gadgets, accessories, and related products offered for sale on our website.
* **Website:** Onestorebd.com and any associated subdomains, mobile applications, or digital platforms.
* **Order:** A purchase request submitted through our website.
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## 2. Eligibility
To use our website and place orders, you must:
* Be at least 18 years of age.
* Have the legal capacity to enter into a binding agreement under the laws of Bangladesh.
By using our website, you confirm that you meet these requirements.
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## 3. Account Registration
* You may create an account to place orders and access certain features.
* You are responsible for maintaining the confidentiality of your account credentials.
* You agree to provide accurate and complete information during registration.
* Onestorebd reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.
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## 4. Products and Services
Onestorebd sells various smart gadgets and electronic products including but not limited to:
* Smartphones
* Earphones
* Headphones
* Laptops
* Computer Mouse
* Smart Accessories
* Electronic Gadgets
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, minor variations may occur due to manufacturer updates, display settings, or human error.
We reserve the right to correct any inaccuracies without prior notice.
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## 5. Pricing and Payment
* All prices displayed on the website are in Bangladeshi Taka (BDT).
* Prices may change at any time without prior notice.
* We accept payments through secure online payment gateways and Cash on Delivery (where available).
* Orders may be canceled if payment verification fails or fraudulent activity is suspected.
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## 6. Order Confirmation and Cancellation
* After placing an order, you will receive an order confirmation via email, SMS, or phone call.
* An order is considered confirmed once verified by our team.
* Onestorebd reserves the right to refuse or cancel any order due to:
* Product unavailability
* Pricing errors
* Payment issues
* Suspected fraudulent activity
Customers may request order cancellation before shipment by contacting customer support.
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## 7. Delivery Policy
* We deliver products throughout Bangladesh.
* Delivery times vary depending on location, courier service, and product availability.
* Estimated delivery times are approximate and not guaranteed.
* Customers are responsible for providing accurate delivery information.
* Onestorebd will not be liable for delivery delays caused by incorrect addresses, natural disasters, political events, strikes, or courier-related issues.
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## 8. Warranty, Return and Replacement
### Warranty
Warranty coverage depends on the manufacturer or supplier and may vary by product.
Warranty details, if applicable, will be mentioned on the product page or invoice.
### Return & Replacement
Returns or replacements are accepted only if:
* The product is damaged upon delivery.
* The wrong product is delivered.
* The product has a verified manufacturing defect.
Conditions:
* Customers must report issues within 24 hours of receiving the product.
* The product must be unused and returned with original packaging and accessories.
* Onestorebd reserves the right to inspect returned products before approving replacements or refunds.
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## 9. User Conduct
You agree not to:
* Use the website for unlawful purposes.
* Attempt unauthorized access to our systems.
* Upload malicious software or harmful content.
* Interfere with website functionality.
* Engage in fraudulent transactions or misuse promotional offers.
Violation of these rules may result in account suspension and legal action.
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## 10. Privacy Policy
Your personal information is collected, stored, and processed according to our Privacy Policy and applicable laws of Bangladesh.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
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## 11. Intellectual Property
All content available on this website, including:
* Logos
* Graphics
* Product Images
* Text Content
* Website Design
* Brand Assets
is the exclusive property of Onestorebd or its licensors and is protected under applicable copyright and intellectual property laws.
Unauthorized use, copying, or distribution is strictly prohibited.
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## 12. Limitation of Liability
Onestorebd shall not be liable for:
* Indirect or consequential damages.
* Loss of profits or business opportunities.
* Delays caused by third-party service providers.
* Technical interruptions or website downtime.
Our total liability for any claim related to a product shall not exceed the amount paid for that product.
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## 13. Force Majeure
Onestorebd shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
* Natural disasters
* Floods
* Fires
* Government restrictions
* Political unrest
* Strikes
* Internet outages
* Technical failures
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## 14. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted according to the laws of the People’s Republic of Bangladesh.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.
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## 15. Changes to Terms and Conditions
Onestorebd reserves the right to modify or update these Terms and Conditions at any time.
Changes become effective immediately upon publication on the website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
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## 16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
**Onestorebd**
📧 Email: [contact@onestorebd.com](mailto:contact@onestorebd.com)
📞 Phone: 01932-581199
🏢 Address: Rampura, Dhaka, Bangladesh
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### Legal Compliance
These Terms and Conditions are prepared in accordance with applicable laws and regulations of Bangladesh, including:
* Consumer Rights Protection Act, 2009
* ICT Act, 2006
* Digital Security Act, 2018
* Bangladesh e-Commerce Guidelines, 2021
By using Onestorebd, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.